I used Squadcast today and had an epic fail
It recorded my guest’s audio and video perfectly (super high quality) it also captured my audio but no video. I was using it to make a video for work! So I ended up having to deliver a video of my colleague and only had my voice - poor thing, she’s camera shy at the best of time to this was embarrasing.
I contacted Squadcast support and they said
"I took a look at the info we have about the session and it looks like there was a lot of packet loss going on for the participant with the name “Danny (He/Him)”. Packet loss started about 5 minutes into the session.
The best way to be proactive is to always make sure everyone restarts their computer before joining the session. That will help to ensure the best connection, most up to date permissions, and to end any lingering processes that may be a hindrance to getting or staying connected. It may also help to restart the router."
“Although recordings are done locally in the browser the data is progressively uploaded to SquadCast during the session in small chunks of data. If packet loss is happening then all of the chunks of data won’t arrive properly. That looks like what happened in this case. The Internet connection being used is very important to the process.”
In my opinion this is an epic fail, the whole point is that it should record locally and upload reliably. My machine was running a download of about 200mbps and upload 50mbps but I accept the connectivity was a little flaky but still, it should be able to handle it, especially given that it was my video so didn’t actually have to travel anywhere
I’ve cancelled my trail as I can’t afford to have such uncertainty.