Looking for Reliable APIs to Integrate Instant Messaging into Our Product

Hi everyone,

I’m a Product Development Manager exploring options to integrate instant messaging into one of our upcoming products. We’re evaluating different API providers and SDKs that can support real-time chat, group conversations, and media sharing — ideally with scalability and white-label flexibility.

I’ve been doing some research and came across this article that lists several top platforms:
:link: Best Instant Messaging Platforms

If anyone here has hands-on experience integrating messaging APIs (MirrorFly, Twilio, Sendbird, etc.), I’d really appreciate hearing your thoughts — especially around:

  • Ease of integration and documentation quality

  • Performance and reliability

  • Cost structure or any hidden challenges you faced

I’m not promoting any provider — just trying to make a well-informed decision before committing to an SDK.

Thanks in advance for your insights!

Everything here should be in some way related to Podcasting… is this?