# Artwork unaccepted?

**URL:** <https://forum.podcaster.community/t/artwork-unaccepted/746>\
**Category:** Workbench\
**Created:** [November 23, 2021, 1:18am UTC](https://forum.podcaster.community/t/artwork-unaccepted/746 "2021-11-23T01:18:59Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![AdamGreenberg](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/adamgreenberg/32/371_2.png) [@AdamGreenberg](https://forum.podcaster.community/u/AdamGreenberg)\
**Post date:** [November 23, 2021, 1:18am UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/1 "2021-11-23T01:18:59Z")

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Submitted a few different feeds of the same show to Apple. One of the feeds was denied alleging the art album was larger than 1400x1400, but the file is 1400x1400 and the other submissions were accepted just fine. Has this happened to you? Thanks.

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**Author:** ![craigconstantine](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/craigconstantine/32/2322_2.png) [@craigconstantine](https://forum.podcaster.community/u/craigconstantine)\
**Post date:** [November 23, 2021, 1:22am UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/2 "2021-11-23T01:22:37Z")

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@AnnieP @steveh …where’d that discussion go, I feel like Annie just worked through this and we should have notes somwhere? 😃

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**Author:** ![thearena](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/thearena/32/15_2.png) [@thearena](https://forum.podcaster.community/u/thearena)\
**Post date:** [November 23, 2021, 1:38am UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/3 "2021-11-23T01:38:02Z")

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Are they png or jpegs? Otherwise it sounds like others may have experiences to share. 🙂

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**Author:** ![AnnieP](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/anniep/32/427_2.png) [@AnnieP](https://forum.podcaster.community/u/AnnieP)\
**Post date:** [November 23, 2021, 1:48am UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/4 "2021-11-23T01:48:35Z")

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Ah, mine was one image @craigconstantine and the file was too large pixel wise  
AP (she/her)

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**Author:** ![AdamGreenberg](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/adamgreenberg/32/371_2.png) [@AdamGreenberg](https://forum.podcaster.community/u/AdamGreenberg)\
**Post date:** [November 23, 2021, 3:49am UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/5 "2021-11-23T03:49:24Z")

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Png. I believe either those or jpg should work correct? Thanks

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**Author:** ![steveh](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/steveh/32/1164_2.png) [@steveh](https://forum.podcaster.community/u/steveh)\
**Post date:** [November 23, 2021, 1:57pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/6 "2021-11-23T13:57:32Z")

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> [@AdamGreenberg](#):
>
> 1400x1400

Between 1400 and 3000 px square but also the bit they don’t mention is less than 500k

What were the image specs

These are apple’s details but it looks more complicated because they re different if you have a subscription set up.

> **[Artwork requirements - Apple Podcasts for Creators](https://podcasters.apple.com/support/896-artwork-requirements)**
>
> Follow our technical guidelines for creating channel, subscription, and show artwork.

Have you checked it with an RSS feed tool? Like this one

> **[Cast Feed Validator](https://www.castfeedvalidator.com/)**
>
> Submit your podcast RSS feed for analysis and get notified if there are issues with your feed, server, media, or artwork.

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**Author:** ![GermanWithNicole](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/germanwithnicole/32/516_2.png) [@GermanWithNicole](https://forum.podcaster.community/u/GermanWithNicole)\
**Post date:** [November 23, 2021, 4:00pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/7 "2021-11-23T16:00:33Z")

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If the cover image was made in Canva, you can compress the image size to make it smaller. (below)

That might help with image size, which is an issue on Apple Podcasts.

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/podcaster1/original/1X/a1f43c80717da69e1fa1cd533e9e465aa5005191.jpeg)

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**Author:** ![JustJamie](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/justjamie/32/497_2.png) [@JustJamie](https://forum.podcaster.community/u/JustJamie)\
**Post date:** [November 23, 2021, 9:15pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/8 "2021-11-23T21:15:38Z")

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I have trouble with that sort of thing sometimes. I use Canva to work with graphics so I can o er come that type of thing.

This sounds like a great Workbench opportunity.  
@craigconstantine

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**Author:** ![craigconstantine](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/craigconstantine/32/2322_2.png) [@craigconstantine](https://forum.podcaster.community/u/craigconstantine)\
**Post date:** [November 23, 2021, 11:56pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/9 "2021-11-23T23:56:03Z")

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…the workbench is for our Supporting Members — Adam is _completely_ welcome to do what he did… post in #public and everyone is welcome to help him. (And I’m sure there are enough super-generous folks to get it sorted. `:)`

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**Author:** ![steveh](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/steveh/32/1164_2.png) [@steveh](https://forum.podcaster.community/u/steveh)\
**Post date:** [November 24, 2021, 1:37pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/10 "2021-11-24T13:37:25Z")

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> [@GermanWithNicole](#):
>
> That might help with image size, which is an issue on Apple Podcasts.

Another point to note with Canva is that their default resolution is 96ppi but apple ask for 72 ppi so it needs to be converted - on a Mac you can use The Preview app Tools \> Adjust Size . We only have to do this once unless we use different artwork for each episode.

Not sure if an easy fix on a PC but there will be something.

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**Author:** ![craigconstantine](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/craigconstantine/32/2322_2.png) [@craigconstantine](https://forum.podcaster.community/u/craigconstantine)\
**Post date:** [November 24, 2021, 1:49pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/11 "2021-11-24T13:49:30Z")

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If I’m keeping score correctly, then it’s…

- 3,000 px, square
- file size not more than 500k
- 72dpi (That’s a value your software sets within the image’s meta-data. See [“dots per inch” (DPI)](https://en.wikipedia.org/wiki/Dots_per_inch) and [meta data in images](https://en.wikipedia.org/wiki/Metadata#Photographs) if this is new for you.)

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**Author:** ![GermanWithNicole](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/germanwithnicole/32/516_2.png) [@GermanWithNicole](https://forum.podcaster.community/u/GermanWithNicole)\
**Post date:** [November 24, 2021, 2:10pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/12 "2021-11-24T14:10:07Z")

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Ooooooo, good to know!! Thanks, @steveh.

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**Author:** ![AdamGreenberg](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/adamgreenberg/32/371_2.png) [@AdamGreenberg](https://forum.podcaster.community/u/AdamGreenberg)\
**Post date:** [November 24, 2021, 2:17pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/13 "2021-11-24T14:17:44Z")

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Thank you all!

These are great places for me to continue looking into in the coming days. Happy Thanksgiving.

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**Author:** ![system](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.podcaster.community/system/32/548_2.png) [@system](https://forum.podcaster.community/u/system)\
**Post date:** [May 5, 2024, 5:23pm UTC](https://forum.podcaster.community/t/artwork-unaccepted/746/14 "2024-05-05T17:23:22Z")

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